Terms & Conditions

1. Acceptance of Terms

By accessing and using the Nagi Jewels website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please discontinue the use of our website immediately.

2. Eligibility

You must be at least 18 years old or have legal parental consent to purchase products from our website.

3. Product Information

We strive to ensure that all product descriptions, images, pricing and availability information are accurate. Minor variations may occur due to lighting, display settings and handcrafted manufacturing processes.

4. Product Authenticity & Certification

Nagi Jewels is committed to offering authentic jewellery. Eligible products may include hallmarking and certification according to applicable Indian industry standards.

5. Pricing & Payments

• All prices are displayed in Indian Rupees (₹).
• Prices are subject to change without prior notice.
• Payments are processed through secure payment gateways.
• Orders are confirmed only after successful payment verification.

6. Orders & Cancellation

We reserve the right to cancel or refuse any order due to pricing errors, fraud concerns, stock unavailability or technical issues. Customized jewellery orders cannot be cancelled once production begins.

7. Shipping & Delivery

Delivery timelines are estimates only and may vary depending on destination, courier services, weather conditions and unforeseen circumstances.

8. Returns, Exchange & Refunds

Returns, exchanges and refunds are subject to our Return Policy. Customized or engraved jewellery may not be eligible for return unless received damaged or defective.

9. Jewellery Care Disclaimer

Customers are responsible for the proper care and maintenance of jewellery. Damage caused by misuse, accidental impact, chemicals or improper storage is not covered unless specifically mentioned.

10. Intellectual Property

All logos, images, content, product designs, graphics and trademarks displayed on this website are the exclusive property of Nagi Jewels and may not be used without prior written permission.

11. User Conduct

Users agree not to misuse the website, distribute malicious software, gain unauthorized access or engage in activities that may negatively affect the website or its users.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and processing of information as described therein.

13. Limitation of Liability

To the maximum extent permitted by law, Nagi Jewels shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website, products or services.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

15. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.